Effective Communication & Interpersonal Skills
Learn Effective Communication & Interpersonal Skills with practical skills in professional communication, active listening, relationship building, collaboration, and workplace interactions.
Course Overview
Course Modules Module 1: Communication Fundamentals Topics Covered Communication Process Verbal Communication Non-Verbal Communication Listening Skills Communication Barriers Workplace Communication Module 2: Interpersonal Skills Development Topics Covered Building Rapport Relationship Management Professional Interactions Trust Building Empathy Workplace Collaboration Module 3: Effective Workplace Communication Topics Covered Business Communication Email Etiquette Meeting Communication Presentation Skills Feedback Techniques Professional Conversations Module 4: Advanced Communication Skills Topics Covered Influencing Skills Assertive Communication Difficult Conversations Conflict Prevention Stakeholder Management Communication Styles Module 5: Practical Exercises & Simulations Topics Covered Communication Activities Role Plays Team Exercises Case Studies Feedback Sessions Performance Improvement Module 6: Final Capstone Project Topics Covered Communication Planning Stakeholder Engagement Presentation Delivery Feedback Application Team Interaction Final Assessment Capstone Project Develop and deliver a workplace communication strategy for a professional business scenario.
Learning Outcomes
Communicate confidently and professionally.
Build stronger workplace relationships.
Improve listening and interpersonal skills.
Handle workplace conversations effectively.
Enhance collaboration and teamwork.
Prerequisites
Participants should have: -Basic communication skills -Willingness to participate in discussions and activities -Interest in improving workplace relationships and communication
Enterprise Learning
Tailored learning experiences for enterprises, institutions, and professional cohorts.